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Braun Product Parts

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We are sorry that you are experiencing problems with your product.

If you would like, you can either contact our customer service team for further assistance on troubleshooting or return the product for further investigation.

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Operational problem

Burning sensation (on skin)

Function

No power when using AC adapter

Powers up but no operation

Power supply

Set gets very hot / parts melting

Discolouration

Damage

Silk Expert, Venus Silk Expert, BD3000Troubleshooting Center

Silk Expert, Venus Silk Expert, BD3000
Troubleshooting Center